Base: $130,000 to $150,000pyear; bonus/equity: ote...
On-site
7+ years incident management experience
Lead technical incidents to resolution
Experience with jira confluence datadog
The role focuses on major incident management, process management, program management, and release management to ensure scalability and observability
Job Summary
The role focuses on major incident management, process management, program management, and release management to ensure scalability and observability.
Candidates must be able to effectively communicate critical issue status to executive staff and other involved parties while driving incident resolution.
Braze offers competitive compensation including equity grants, flexible paid time off, and comprehensive benefits covering medical, dental, vision, life, and disability.
Matching Summary
The role focuses on major incident management, process management, program management, and release management to ensure scalability and observability.
Salary
Base: $130,000 to $150,000/year; Bonus/Equity: OTE $145,000 to $165,000/year including bonus or commission; Benefits: Equity grants (RSUs), retirement plans, flexible PTO, and comprehensive health coverage
Skills & Requirements
Must-have
7+ years incident management experience
Lead technical incidents to resolution
Experience with Jira Confluence Datadog
Strong understanding of DevOps and SRE
Ability to prioritize high-pressure tasks
Nice-to-have
Bias toward action in face of change
Data-driven decision-making skills
Cross-training capabilities for engineers
Blameless post-mortem process experience
Key Requirements
7+ years in incident management or operations
Strong technical background with reporting tools
Foundational understanding of release management concepts