Customer Service Representative Supervisor

Great Road Vet Hospital

Acton, MA, US
Base: $19-$22ph; bonus: performance-based bonuses ...
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3 years customer service experience
1 year veterinary medicine experience
Strong communication and leadership skills
** Great Road Vet Hospital is seeking a Client Service Representative Supervisor in Acton, MA, to lead their customer service team. The ideal candidate will have significant experience in veterinary or medical settings, strong leadership abilities, and a commitment to exceptional client service. **

Job Summary

  • The role requires a personable leader to manage the Client Service Representative team and ensure every client interaction results in a positive impression.
  • Candidates must have at least three years of relevant experience in veterinary settings such as clinics, hospitals, or shelters.
  • The company offers competitive pay, performance bonuses, 401(k) matching, health insurance, and opportunities for professional growth.

Matching Summary

Match Score: 75

** Great Road Vet Hospital is seeking a Client Service Representative Supervisor in Acton, MA, to lead their customer service team. The ideal candidate will have significant experience in veterinary or medical settings, strong leadership abilities, and a commitment to exceptional client service. **

Salary

Base: $19-$22/hour; Bonus: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health/dental/vision/life insurance, PTO

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong communication and leadership skills
  • Experience with computerized scheduling programs
  • Knowledge of animal handling and patient care

Nice-to-have

  • Human medical field experience
  • Degree in veterinary or relevant field
  • 1 year leadership experience
  • Motivated and energetic personality
  • Compassionate team player

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • Minimum 1 year veterinary medicine experience
  • Preferred: 1 year leadership experience
  • Preferred: Degree in veterinary or relevant field

Work Rights

Not specified

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