It Service Manager - Us Client (olivos/barracas)

PwC UK

Not specified
Experience with operation management
Knowledge of information security
Experience with ticketing systems
PwC UK is seeking an IT Service Manager to oversee technology operations and ensure quality and timely service delivery for clients. The role requires strong experience in operation management, incident management, and application maintenance, alongside excellent communication skills

Job Summary

  • You will focus on overseeing and confirming the delivery of quality and timely IT services.
  • You will monitor vendor compliance with contractual agreements and manage service recovery.
  • You are expected to anticipate the needs of your teams and clients while delivering quality.

Matching Summary

Match Score: 85

PwC UK is seeking an IT Service Manager to oversee technology operations and ensure quality and timely service delivery for clients. The role requires strong experience in operation management, incident management, and application maintenance, alongside excellent communication skills.

Skills & Requirements

Must-have

  • Experience with operation management
  • Knowledge of Information Security
  • Experience with ticketing systems

Nice-to-have

  • Excellent communication skills
  • Ability to manage and inspire others
  • Comfortable with ambiguity

Key Requirements

  • At least 4 or 5 years of experience
  • Advanced English skills to interact with USA
  • Experience working with Agile methodologies

Work Rights

Not specified

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