Sachbearbeiter (m/w/d) Energiewirtschaft - Quereinstieg

Capita (digital)

Krefeld, Germany
Base: fair salary above minimum wage; bonus/equity...
Hybrid
Customer issue resolution
Energy contract management
Customer billing and accounting
You will reliably and conclusively process all incoming customer concerns and complaints, from contract receipts to clarification cases, cancellations, and terminations

Job Summary

  • You will reliably and conclusively process all incoming customer concerns and complaints, from contract receipts to clarification cases, cancellations, and terminations.
  • You can expect family-friendly working conditions that allow you optimal work-life balance, a personal onboarding in our modern office, and an unlimited employment contract with flexible working hours.
  • You will actively shape our customer experiences, and we will face the challenges of the energy transition together.

Matching Summary

You will reliably and conclusively process all incoming customer concerns and complaints, from contract receipts to clarification cases, cancellations, and terminations.

Salary

Base: Fair salary above minimum wage; Bonus/Equity: Not specified; Benefits: Discount on Deutschlandticket, Capita Plus premium system

Skills & Requirements

Must-have

  • Customer issue resolution
  • Energy contract management
  • Customer billing and accounting
  • Data exchange with market partners
  • High level of responsibility

Nice-to-have

  • Solution-oriented working style
  • Team player
  • Empathic personality
  • Quick learner
  • Family-friendly work environment

Key Requirements

  • Completed commercial apprenticeship
  • Experience in administrative tasks
  • Very good German language skills
  • Advanced IT skills

Work Rights

Not specified

Tailored Resume

Cover Letter