Front Desk Agent - Full Time

Fairmont Olympic Hotel

Seattle, WA, United States
Base: $25.61 ph; bonus/equity: not specified; bene...
On-site
Excellent communication skills
Dedication to delivering exceptional service
Handling check-in and check-out
As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive

Job Summary

  • As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
  • Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel and efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail.
  • Medical, dental, vison insurance available for all full-time colleagues and their families, with free base employee only medical insurance and 401K Retirement plans with a 4% match.

Matching Summary

As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.

Salary

Base: $25.61 per hour; Bonus/Equity: Not specified; Benefits: Employee travel program, parking/commuting discounts, paid meal breaks with complimentary meals, learning programs, medical, dental, vision insurance, supplemental insurance, 401K Retirement plans with a 4% match

Skills & Requirements

Must-have

  • excellent communication skills
  • dedication to delivering exceptional service
  • handling check-in and check-out
  • assisting guests with inquiries
  • flexible schedule including evenings and weekends

Nice-to-have

  • passion for hospitality
  • warm and friendly welcome
  • elegant atmosphere with amazing colleagues

Key Requirements

  • valid authorization to work in the USA
  • Previous experience as a front desk agent or customer service
  • Knowledge of hotel reservation systems
  • basic computer skills
  • constant standing, walking, bending, and twisting
  • able to lift at least 20 lbs

Work Rights

Must hold valid authorization to work in the USA

Tailored Resume

Cover Letter