Manager - Claims Operations

J. E. Ltd

Sydney, NSW, Australia
Not specified; compynywide events + incentive sche...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring operational excellence.
  • The role involves coaching Group Managers and serving as the key contractual contact for the client, Youi.
  • EML offers a diverse culture with up to 16 weeks paid parental leave, flexible work arrangements, and comprehensive learning opportunities.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring operational excellence.

Salary

Not specified; Companywide events and incentive scheme mentioned; Salary reviews included

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Commercially minded stakeholder management
  • Hands-on leadership capability

Nice-to-have

  • Ability to influence at senior levels
  • Resilient and accountable team builder
  • Experience with continuous improvement
  • Strategic thinking for growth support

Key Requirements

  • Proven experience in CTP claims operations
  • Personal injury claims background required
  • Senior leadership and change management skills

Work Rights

Not specified

Tailored Resume

Cover Letter