Specialist, Business Process Outsourcing

Farm Family Insurance

Richmond, VA, US
Base: $70,000–$97,000; bonus/equity: not specified...
2–3 years in underwriting or claims
1–2 years business analysis experience
Advanced ms office skills
This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them

Job Summary

  • This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them.
  • You’ll help shape processes, improve efficiency, and ensure high-quality work across the policy lifecycle.
  • It’s a great fit for someone who enjoys variety, ownership, and meaningful cross-functional collaboration.

Matching Summary

This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them.

Salary

Base: $70,000–$97,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • 2–3 years in underwriting or claims
  • 1–2 years business analysis experience
  • Advanced MS Office skills

Nice-to-have

  • Experience with Tableau or Power BI
  • Collaborative mindset
  • Strong communication skills

Key Requirements

  • Must be legally authorized to work in the US
  • Experience managing Service Levels
  • Ability to juggle competing priorities

Work Rights

Not specified

Tailored Resume

Cover Letter