Customer Service Rep Ii

University of Rochester

Rochester, New York, United States
$17.43 - $24.40; bonus/equity: not specified; bene...
Fully remote
Timely responses to customer inquiries
Troubleshooting customer complaints
Processing customer orders and accounts
The University of Rochester is committed to fostering an inclusive community

Job Summary

  • The University of Rochester is committed to fostering an inclusive community.
  • This role involves assisting patrons through various communication channels.
  • Employees are expected to ensure accurate transaction entries for accounting.

Matching Summary

The University of Rochester is committed to fostering an inclusive community.

Salary

$17.43 - $24.40; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Timely responses to customer inquiries
  • Troubleshooting customer complaints
  • Processing customer orders and accounts

Nice-to-have

  • Clear communication skills
  • Ability to work in a team
  • Commitment to inclusivity

Key Requirements

  • High School diploma
  • 1 year of relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter