Service Delivery Specialist

Barclays

Chennai, India
Supplier relationship management
Service level agreement development
Service improvement initiatives
Monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers

Job Summary

  • Monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers.
  • Develop and execute service improvement initiatives that improve service efficiency and competitive advantage in the marketplace.
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.

Matching Summary

Monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers.

Skills & Requirements

Must-have

  • Supplier relationship management
  • Service level agreement development
  • Service improvement initiatives
  • Risk mitigation and assessment
  • Stakeholder collaboration

Nice-to-have

  • Strategic thinking and planning
  • Leadership behaviours
  • Analytical thought and problem-solving
  • Building trusting relationships
  • Barclays Values and Mindset

Key Requirements

  • Bachelor's degree
  • Procurement/Sourcing experience
  • HR Function experience
  • Third party management skills

Work Rights

Not specified

Tailored Resume

Cover Letter