Pure Storage is seeking a Senior Customer Success Manager for their Portworx division in Santa Clara, CA. The role involves managing the post-sales relationship with key customers, ensuring successful deployment and adoption of products, while maintaining strong communication across teams
Job Summary
As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor and customer advocate, personalizing the Everpure and Portworx experience for our clients.
Your mission will be to ensure successful deployment, drive adoption, and deliver value realization that contributes to renewals and growth.
We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
Matching Summary
Match Score: 85
Pure Storage is seeking a Senior Customer Success Manager for their Portworx division in Santa Clara, CA. The role involves managing the post-sales relationship with key customers, ensuring successful deployment and adoption of products, while maintaining strong communication across teams.
Salary
Base: $163,000—$246,000 USD; Bonus/Equity: Eligible for incentive pay and/or equity; Benefits: Not specified
Skills & Requirements
Must-have
Trusted advisor and customer advocate
Manage end-to-end post-sales journey
Subject matter expert for customers
Ensure successful deployment and adoption
Drive value realization for renewals
Container orchestration technology experience
Kubernetes and cloud-native landscape knowledge
Nice-to-have
Innovative thinking and growth mindset
Strategic advisor for business goals
Cross-functional team collaboration
Fast-paced and ambiguous environment
Build strong trusted partnerships
Key Requirements
5+ years customer-facing relationship management
1+ years container orchestration enterprise experience
Working knowledge of Kubernetes
Familiarity with GCP, AWS, Azure
Excellent written, verbal, and presentation skills