Technical Support Officer - Euc

dcj

Parramatta, NSW, Australia
Base: $99,938 py - $110,271 py; bonus/equity: not ...
On-site
Desktop support experience
Service desk environments
Windows 11 hardware rollout
You will play a key role in upgrading devices and improving the overall user experience, supporting a more productive, flexible, and efficient workplace

Job Summary

  • You will play a key role in upgrading devices and improving the overall user experience, supporting a more productive, flexible, and efficient workplace.
  • We offer a variety of benefits, including: A challenging and rewarding career, Flexible, autonomous work environment, Competitive pay and conditions, Training and development opportunities to build and maintain capabilities, Health & Wellbeing and Employee Assistance Programs.
  • Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

Matching Summary

You will play a key role in upgrading devices and improving the overall user experience, supporting a more productive, flexible, and efficient workplace.

Salary

Base: $99,938 pa - $110,271 pa; Bonus/Equity: Not specified; Benefits: employer’s contribution to superannuation and annual leave loading

Skills & Requirements

Must-have

  • Desktop support experience
  • Service desk environments
  • Windows 11 hardware rollout
  • ServiceNow and asset registers
  • Onsite and remote support

Nice-to-have

  • Customer-focused mindset
  • Project delivery experience
  • Adaptable to various environments
  • Positive and proactive approach

Key Requirements

  • Experience in desktop support
  • Experience in service desk environments
  • Exposure to project delivery
  • Willingness to travel
  • Strong attention to detail
  • Ability to communicate clearly
  • Ability to work independently and within a team

Work Rights

Not specified

Tailored Resume

Cover Letter