Product Support Analyst – Finance

Rialtas

Uffcott, Wroughton, GB
Fully remote
Finance software for local councils
Experience with parish or town councils
Strong communication skills
Rialtas is seeking a Product Support Analyst – Finance to provide expert support for their accounting software used by local councils. The role is fully remote, requiring strong communication skills and experience with finance processes within parish or town councils

Job Summary

  • Provide expert guidance and resolve customer queries relating to finance processes used within Parish and Town Councils.
  • Support customers through the process of getting set up with our software, and be on hand to help them settle in confidently once they're up and running.
  • Harris offer an extremely competitive UK employee benefits programme including 5 Personal Days leave entitlement and an annual Lifestyle Reward.

Matching Summary

Match Score: 85

Rialtas is seeking a Product Support Analyst – Finance to provide expert support for their accounting software used by local councils. The role is fully remote, requiring strong communication skills and experience with finance processes within parish or town councils.

Skills & Requirements

Must-have

  • Finance software for local councils
  • Experience with parish or town councils
  • Strong communication skills
  • Problem-solving mindset
  • Customer support experience

Nice-to-have

  • Ability to learn new systems quickly
  • Collaborative team environment
  • Real-world perspective
  • Stay connected to the sector

Key Requirements

  • Experience working with finance systems within parish or town councils
  • Strong understanding of finance processes within parish councils
  • Experience working with council finance systems
  • Responsible Financial Officer (RFO), clerk, or finance-related role experience
  • Ability to manage multiple support cases simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter