Eoi Senior Field Services Engineer – Regional Nsw (mining Sector)

DXC Technology UK

Macquarie Park, New South Wales, Australia
Fully remote
Advanced it support and troubleshooting
Operational technology (ot) support
Onsite it support for mine sites
As a Senior Field Services Engineer, your core responsibility is to deliver high-quality IT support across a diverse and dynamic operational environment, ensuring the stability and continuity of IT systems that underpin daily mining operations

Job Summary

  • As a Senior Field Services Engineer, your core responsibility is to deliver high-quality IT support across a diverse and dynamic operational environment, ensuring the stability and continuity of IT systems that underpin daily mining operations.
  • The role also requires a strong understanding of Operational Technology (OT) and the ability to provide support to OT teams on an as-needed basis, collaborating closely with Technical Teams who maintain critical production systems.
  • DXC fosters a culture of inclusion, integrity, and innovation, empowering you to grow your career while contributing to solutions that matter, supported by a global team committed to delivering excellence.

Matching Summary

As a Senior Field Services Engineer, your core responsibility is to deliver high-quality IT support across a diverse and dynamic operational environment, ensuring the stability and continuity of IT systems that underpin daily mining operations.

Skills & Requirements

Must-have

  • Advanced IT support and troubleshooting
  • Operational Technology (OT) support
  • Onsite IT support for mine sites
  • IT/OT integration support
  • Remote support platforms
  • Network troubleshooting and configuration

Nice-to-have

  • Customer-first focus
  • Proactive issue identification
  • Hands-on in field environments
  • Calm under pressure
  • Ownership-driven approach
  • Collaborative team player

Key Requirements

  • 7+ years of IT support or field engineering experience
  • Bachelor’s degree in IT, Engineering, or related field OR equivalent hands-on experience
  • Experience supporting IT/OT integration is advantageous
  • OEM certifications (HP, Dell, Lenovo, Apple, Microsoft)
  • CompTIA A+, Network+, Security+
  • Microsoft 365 / Teams certifications

Work Rights

Not specified

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