Public Benefits Specialist-entry | Bilingual Required English/spanish

Worksource Oregon

Pendleton, Oregon, US
Base: $3,798 - $4,954; bonus/equity: 5% bilingual ...
On-site
Bilingual english/spanish required
In-person client assistance
Data entry into one system
The Oregon Department of Human Services is hiring a bilingual Public Benefits Specialist for their Pendleton office. This entry-level position involves assisting Oregonians with various public benefit programs, requiring excellent customer service and organizational skills

Job Summary

  • Serve as the primary point of contact in field offices, creating a welcoming and trauma‑informed environment for Oregonians seeking services.
  • Assist Oregonians in person, by phone, and by email with questions related to ODHS, OHA, and DELC programs, including navigation of the ONE eligibility system.
  • The Oregon Department of Human Services is proud to be an Equal Opportunity Employer and encourages applications from members of historically underrepresented groups.

Matching Summary

Match Score: 80

The Oregon Department of Human Services is hiring a bilingual Public Benefits Specialist for their Pendleton office. This entry-level position involves assisting Oregonians with various public benefit programs, requiring excellent customer service and organizational skills.

Salary

Base: $3,798 - $4,954; Bonus/Equity: 5% bilingual differential pay; Benefits: Amazing benefits package

Skills & Requirements

Must-have

  • Bilingual English/Spanish required
  • In-person client assistance
  • Data entry into ONE system
  • Process applications and forms
  • Maintain confidential information

Nice-to-have

  • Trauma-informed environment
  • Person-centered services
  • Compassionate and patient support
  • Building relationships with community partners

Key Requirements

  • Bilingual in English & Spanish
  • Two years of reception or call center experience with high volume work
  • Associate degree in Behavioral/Social Science and 6 months experience
  • Equivalent combination of education, training, and experience

Work Rights

Not specified

Tailored Resume

Cover Letter