Provide support by taking responsibility for overall fraud engagements with product owners, influencing product control designs, and focusing on customer experience, fraud identification, trends, and resolution
Job Summary
Provide support by taking responsibility for overall fraud engagements with product owners, influencing product control designs, and focusing on customer experience, fraud identification, trends, and resolution.
Translate strategies into actionable goals and execute relevant projects aligned to Group Fraud Strategic objectives, with specific performance measures and control systems to track progress.
Identify potential fraud trends, threats, and modus operandi across all products and channels to protect the bank from fraud impacts and ensure losses remain within the set fraud risk appetite.
Matching Summary
Provide support by taking responsibility for overall fraud engagements with product owners, influencing product control designs, and focusing on customer experience, fraud identification, trends, and resolution.
Skills & Requirements
Must-have
fraud engagements with product owners
influencing product control designs
identification of potential fraud
fraud trends and resolution
translate strategies into actionable goals
overseeing and analysing fraud trends
identify potential fraud Trends, Threats and Modus Operandi
Nice-to-have
customer experience focus
innovative solutions
continuous improvement culture
world class standards of efficiency
Key Requirements
Bachelor's Degrees and Advanced Diplomas: Law, Military Science and Security (Required)