Customer Experience Executive

656

Respond to inquiries via chat email sms
Resolve customer issues efficiently
Maintain data protection and security compliance
The role involves handling customer inquiries and issues via online channels such as chat, email, and SMS

Job Summary

  • The role involves handling customer inquiries and issues via online channels such as chat, email, and SMS.
  • Employees are responsible for delivering high-quality, prompt, and efficient responses while working closely with internal teams.
  • Candidates must strictly adhere to Probe's privacy, data protection, and information security policies when handling personal data.

Matching Summary

The role involves handling customer inquiries and issues via online channels such as chat, email, and SMS.

Skills & Requirements

Must-have

  • Respond to inquiries via chat email SMS
  • Resolve customer issues efficiently
  • Maintain data protection and security compliance

Nice-to-have

  • Ability to build rapport quickly
  • Strong problem solving skills
  • Experience in BPO environment

Key Requirements

  • 1-2 years of continuous work experience
  • Senior High School or 2nd year College education
  • BPO experience as Customer Service Representative

Work Rights

Not specified

Tailored Resume

Cover Letter