Analista De Servicio A Clientes - (temporal)

Solventum

CDMX, Mexico
Hybrid
Customer service via email and phone
Manage purchase orders
Analyze open orders and delivery tracking
Solventum is seeking a temporary Customer Service Analyst in CDMX, Mexico, to support their mission of improving healthcare through innovative solutions. The role involves managing customer inquiries, processing orders, and collaborating with internal teams to ensure effective service delivery

Job Summary

  • As a new company in health, Solventum has a strong track record of solving life-transforming challenges and empowering healthcare professionals.
  • In Solventum, people are at the center of every innovation we develop, working with leading figures in the sector to tackle complex client challenges.
  • Solventum develops innovative solutions to address our clients' most complex challenges, leading advancements in health by combining medical, materials, and data science.

Matching Summary

Match Score: 75

Solventum is seeking a temporary Customer Service Analyst in CDMX, Mexico, to support their mission of improving healthcare through innovative solutions. The role involves managing customer inquiries, processing orders, and collaborating with internal teams to ensure effective service delivery.

Skills & Requirements

Must-have

  • Customer service via email and phone
  • Manage purchase orders
  • Analyze open orders and delivery tracking
  • Prepare information for Tier Meetings

Nice-to-have

  • Build credibility and trust
  • Fast order processing
  • Quick case resolution

Key Requirements

  • Bachelor's degree
  • 1 year of customer service experience
  • Legally authorized to work in the destination country

Work Rights

Not specified

Tailored Resume

Cover Letter