It Technical Support Engineer

Sandvik

Pune, India
Hybrid
Windows server installation and configuration
Active directory dns dhcp management
Office 365 email account administration
Sandvik is seeking an IT Technical Support Engineer in Pune, India, to ensure reliable IT infrastructure and support in a hybrid work environment. The role requires expertise in Windows systems, troubleshooting, and user support, with a focus on collaboration and continuous improvement

Job Summary

  • The role ensures reliable, secure, and efficient IT infrastructure and end-user support within a hybrid On-prem and Azure environment.
  • Candidates will manage critical systems including Windows servers, Active Directory, and Office 365 while automating routine tasks using scripting languages.
  • Success in this position involves timely resolution of IT tickets within SLAs and delivering seamless end-user support for a global manufacturing organization.

Matching Summary

Match Score: 85

Sandvik is seeking an IT Technical Support Engineer in Pune, India, to ensure reliable IT infrastructure and support in a hybrid work environment. The role requires expertise in Windows systems, troubleshooting, and user support, with a focus on collaboration and continuous improvement.

Skills & Requirements

Must-have

  • Windows server installation and configuration
  • Active Directory DNS DHCP management
  • Office 365 email account administration
  • Intune device enrollment and monitoring
  • LAN Wi-Fi network troubleshooting
  • PowerShell Bash Python scripting automation

Nice-to-have

  • Experience in software development site environment
  • Strong global stakeholder communication skills
  • Proactive system monitoring mindset
  • Vendor coordination and procurement assistance

Key Requirements

  • Bachelor's degree or diploma in Information Technology
  • 5+ years of IT technical support experience
  • Multinational setting experience preferred

Work Rights

Not specified

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