Collection Officer (penang)

OCBC Bank

Penang, Malaysia
Customer-centric approach
Strong communication skills
Ability to work under pressure
As a Collections Specialist at OCBC, you'll play a vital role in helping our customers manage their debt and get back on track

Job Summary

  • As a Collections Specialist at OCBC, you'll play a vital role in helping our customers manage their debt and get back on track.
  • Your goal is to find mutually beneficial solutions that meet the customer's needs while also minimizing risk for the bank.
  • You will work in friendly, supportive teams and help people grow their assets, business, and investments.

Matching Summary

As a Collections Specialist at OCBC, you'll play a vital role in helping our customers manage their debt and get back on track.

Skills & Requirements

Must-have

  • Customer-centric approach
  • Strong communication skills
  • Ability to work under pressure

Nice-to-have

  • Experience in collections or customer service
  • Strong Emotional Intelligence
  • Good spoken English

Key Requirements

  • Experience in collections or customer service
  • Good spoken English proficiency
  • Willing to work extended hours

Work Rights

Not specified

Tailored Resume

Cover Letter