Not specified; salary reviews included; compynywid...
Fully remote
Claims management experience or strong customer service skills
Allied health experience preferred
Empathetic and resilient approach to customer support
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support
Job Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.
The role involves managing a portfolio of CTP claims, collaborating with healthcare providers, and delivering personalized claims management strategies to support recovery.
Employees enjoy a supportive culture with flexibility to work from home up to 3 days per week after training completion.
Matching Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.
Salary
Not specified; Salary reviews included; Companywide incentive scheme available
Skills & Requirements
Must-have
Claims management experience OR strong customer service skills
Allied health experience preferred
Empathetic and resilient approach to customer support
Highly developed written and verbal communication skills
Sound analytical and problem-solving skills
Nice-to-have
Personal injury experience in alternative schemes
Strong stakeholder engagement and management skills
Outcome and results-focused mindset
Positive attitude and willingness to learn
Experience with legislative and regulatory requirements
Key Requirements
Demonstrated experience in claims management OR Strong Customer Service Skills OR Allied Health experience
Personal injury experience in alternative schemes (highly desirable)
No previous case management experience required as full training is provided