Customer Service Representative - Part Time Weekends

Brigham and Women's Faulkner Hospital

Newton, Massachusetts, United States
Base: $17.71 - $23.55phly; bonus/equity: not speci...
Part-time onsite (every other saturday and sunday, 7:00 am - 7:30 pm)
High school diploma or equivalent
Resolve customer inquiries and complaints
Strong phone contact handling skills
Brigham and Women's Faulkner Hospital is seeking a part-time Customer Service Representative for weekend shifts. The role involves resolving customer inquiries and maintaining accurate records, emphasizing strong communication and customer support skills

Job Summary

  • The role facilitates the relationship between companies and their clients by resolving inquiries and complaints via written, telephonic, and face-to-face communication.
  • Employees must meet all production, quality, and adherence standards while maintaining accurate records and attending required training classes.
  • Mass General Brigham offers competitive base pay ranging from $17.71 to $23.55 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

Match Score: 85

Brigham and Women's Faulkner Hospital is seeking a part-time Customer Service Representative for weekend shifts. The role involves resolving customer inquiries and maintaining accurate records, emphasizing strong communication and customer support skills.

Salary

Base: $17.71 - $23.55/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Resolve customer inquiries and complaints
  • Strong phone contact handling skills
  • Familiarity with CRM systems
  • Ability to multitask and prioritize

Nice-to-have

  • Track record of over-achieving quota
  • Customer orientation and adaptability
  • Excellent communication and presentation skills
  • Experience as a client service representative

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year customer service experience preferred
  • No patient care experience required

Work Rights

Not specified

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