Complaint Handling Engineer - Sequencing

healthsciencejobs.ch

Warsaw, Poland
Complaint handling and case resolution
Bioinformatics and sequencing pipelines
Source code reading and debugging
At Roche you can show up as yourself, embraced for the unique qualities you bring, allowing you to thrive both personally and professionally

Job Summary

  • At Roche you can show up as yourself, embraced for the unique qualities you bring, allowing you to thrive both personally and professionally.
  • You will be accountable for timely handling of individual cases according to ISO Quality System requirements, including investigation, documentation, and resolution.
  • The role offers an annual bonus, dedicated training budget, flexible work location options, private healthcare, and additional paid leave for charity.

Matching Summary

At Roche you can show up as yourself, embraced for the unique qualities you bring, allowing you to thrive both personally and professionally.

Skills & Requirements

Must-have

  • Complaint handling and case resolution
  • Bioinformatics and sequencing pipelines
  • Source code reading and debugging
  • Agile software environment
  • ISO Quality System compliance
  • Linux/Unix operating systems

Nice-to-have

  • Cloud computing platform knowledge
  • Workflow management tools experience
  • Containerization technologies
  • Strong English communication skills
  • Team collaboration and idea contribution

Key Requirements

  • Degree in bioinformatics or related field
  • Experience with bioinformatics or support functions
  • Ability to read and debug source code
  • Strong English communication skills
  • Experience with Linux/Unix systems
  • Knowledge of sequencing pipelines

Work Rights

Not specified

Tailored Resume

Cover Letter