Customer Service / Tech Support Rep (tech Products, Bilingual: English/spanish) – Remote

Concentrix

Work-at-Home, USA
Base: $18.31ph; bonus/equity: not specified; benef...
Fully remote
Bilingual english/spanish
Remote work from home
Tech product support
Concentrix is seeking a bilingual (English/Spanish) Customer Service / Tech Support Representative for a remote position, focusing on providing technical support and customer service related to tech products. The role emphasizes a people-first culture and offers opportunities for career growth within a diverse team

Job Summary

  • This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
  • As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being.
  • Benefits available to eligible U.S. employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

Matching Summary

Match Score: 85

Concentrix is seeking a bilingual (English/Spanish) Customer Service / Tech Support Representative for a remote position, focusing on providing technical support and customer service related to tech products. The role emphasizes a people-first culture and offers opportunities for career growth within a diverse team.

Salary

Base: $18.31/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, EAP, 401(k), PTO, holidays, paid training

Skills & Requirements

Must-have

  • Bilingual English/Spanish
  • Remote work from home
  • Tech product support
  • Customer service experience

Nice-to-have

  • People-first inclusive culture
  • Career growth potential
  • Teamwork and support

Key Requirements

  • 1+ year of customer service experience
  • High school diploma or GED
  • Must reside in the United States
  • High Speed internet required

Work Rights

Must reside in the United States

Tailored Resume

Cover Letter