Representante De Servicio Al Cliente

Mesainvestment

Not specified
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiries and problem resolution
Mesainvestment is seeking a Customer Service Representative who will enhance customer satisfaction through effective order management, coordination with internal teams, and problem resolution. The ideal candidate should possess relevant educational qualifications and 1-3 years of customer service or manufacturing experience, along with strong organizational and communication skills

Job Summary

  • The company fosters a culture unified by a common set of values, embracing uniqueness for long-term success.
  • Responsibilities include creating and expediting customer orders, coordinating demand schedules, and resolving customer inquiries and invoicing issues.
  • The role requires interfacing with internal and external customers, managing customer records, and providing reports to support various departments.

Matching Summary

Match Score: 75

Mesainvestment is seeking a Customer Service Representative who will enhance customer satisfaction through effective order management, coordination with internal teams, and problem resolution. The ideal candidate should possess relevant educational qualifications and 1-3 years of customer service or manufacturing experience, along with strong organizational and communication skills.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiries and problem resolution
  • customer record and schedule administration
  • return goods coordination
  • product technical information dissemination

Nice-to-have

  • common set of values
  • culture that unifies
  • embraces uniqueness
  • long-term success focus
  • respectful interaction

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service and/or manufacturing experience
  • Experience with complex enterprise and production management software
  • Ability to read and interpret contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter