Senior Business Operations Director

JLL UK

Reston, VA, US
Lead cross-functional initiatives
Develop operational frameworks
Manage sophisticated client relationships
The Senior Business Operations Director serves as a strategic leader responsible for driving operational excellence, managing client relationships, and translating executive strategy into actionable business outcomes across multiple business lines within JLL

Job Summary

  • The Senior Business Operations Director serves as a strategic leader responsible for driving operational excellence, managing client relationships, and translating executive strategy into actionable business outcomes across multiple business lines within JLL.
  • Develop and implement operational frameworks that support business growth, identifying process optimization opportunities, and establishing performance metrics that drive accountability across teams.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.

Matching Summary

The Senior Business Operations Director serves as a strategic leader responsible for driving operational excellence, managing client relationships, and translating executive strategy into actionable business outcomes across multiple business lines within JLL.

Skills & Requirements

Must-have

  • lead cross-functional initiatives
  • develop operational frameworks
  • manage sophisticated client relationships
  • design and implement operational processes
  • champion continuous improvement

Nice-to-have

  • familiarity with real estate technology platforms
  • thrive in fast-paced, high-pressure situations
  • adapt quickly to changing business needs

Key Requirements

  • Bachelor's degree in Business Administration, Operations Management, or related field
  • 8+ years of progressive experience in business operations
  • demonstrated experience managing operations across multiple business units
  • experience working with complex, multi-stakeholder environments

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

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