Call Centre Support Officer

AUTOSWIFT RECOVERY PTE. LTD.

Singapore, Singapore
Basic salary & allowance; aws & performance bonus;...
Not specified
Inbound and outbound call handling
Job order entry via gps/cad system
Credit card transaction processing
AUTOSWIFT RECOVERY PTE. LTD. is seeking a Call Centre Support Officer in Singapore to handle customer calls, manage job orders related to vehicle breakdowns, and provide excellent customer service. The ideal candidate should possess a minimum of 'N' Level education, have some experience in customer service, and be able to work flexible shifts, including weekends

Job Summary

  • The role involves receiving and making calls while managing job orders related to vehicle breakdowns using GPS/CAD systems.
  • Employees are expected to handle customer complaints professionally and liaise with contractors when necessary.
  • The position offers a basic salary, allowance, AWS, performance bonus, and medical, dental, and insurance benefits.

Matching Summary

Match Score: 75

AUTOSWIFT RECOVERY PTE. LTD. is seeking a Call Centre Support Officer in Singapore to handle customer calls, manage job orders related to vehicle breakdowns, and provide excellent customer service. The ideal candidate should possess a minimum of 'N' Level education, have some experience in customer service, and be able to work flexible shifts, including weekends.

Salary

Basic Salary & Allowance; AWS & Performance Bonus; Medical, Dental & Insurance Benefits

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Job order entry via GPS/CAD system
  • Credit card transaction processing
  • Rotating shift availability including weekends
  • Professional customer complaint resolution

Nice-to-have

  • 1 to 2 years customer service experience
  • Good computer and communication skills
  • Service-oriented team player attitude
  • Positive attitude for entry level applicants

Key Requirements

  • Minimum N Level education
  • Able to work rotating shifts and public holidays
  • Entry level with positive attitude welcome

Work Rights

Not specified

Tailored Resume

Cover Letter