Office Lead

Alliance Ground International (AGI)

Miami, FL, United States
Customer service
Documentation compliance
Shipping process coordination
Lead Office Agents are responsible for assisting Office Agents in resolving customer service issues and documentation discrepancies

Job Summary

  • Lead Office Agents are responsible for assisting Office Agents in resolving customer service issues and documentation discrepancies.
  • Alliance Ground International is committed to providing the highest quality service and continuing our outstanding safety track record.
  • AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees.

Matching Summary

Lead Office Agents are responsible for assisting Office Agents in resolving customer service issues and documentation discrepancies.

Skills & Requirements

Must-have

  • customer service
  • documentation compliance
  • shipping process coordination
  • dangerous goods acceptance
  • international freight release
  • cargo charge collection

Nice-to-have

  • energetic and enthusiastic attitude
  • respect for team members
  • highest regard for safety
  • inclusive environment

Key Requirements

  • High school diploma or GED
  • Valid driver's license
  • Authorization to work in the United States
  • Complete ramp and SIDA training
  • Secure Customs Seal if required

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter