Xfinity Retail Service Associate

Comcast

Boca Raton, FL, United States
Base pyy: $15.63; bonus/equity: commission/bonus e...
On-site
Mobile activations and customer education
Troubleshoot and resolve device issues
Process returns and exchanges
Comcast is seeking a Retail Service Associate in Boca Raton, FL, to enhance the customer experience through mobile activations, education, and support. The role involves troubleshooting technical issues and ensuring a clean and efficient store environment

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Match Score: 85

Comcast is seeking a Retail Service Associate in Boca Raton, FL, to enhance the customer experience through mobile activations, education, and support. The role involves troubleshooting technical issues and ensuring a clean and efficient store environment.

Salary

Base Pay: $15.63; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Troubleshoot and resolve device issues
  • Process returns and exchanges
  • Maintain store cleanliness and organization
  • Upsell accessories and add-ons

Nice-to-have

  • Enthusiasm for technology
  • White-glove customer experience
  • Teamwork and collaboration
  • Digital options advocacy

Key Requirements

  • 0-2 Years relevant work experience
  • High School Diploma / GED (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter