Procurement Team Lead

Manulife Financial Corporation

Hybrid
2+ years people management experience
Sla-driven performance management
Procurement policy adherence
The Procurement Team Lead position at Manulife Financial Corporation is a hybrid role focused on leading a procurement operations team to enhance service delivery, compliance, and continuous improvement. The ideal candidate should have experience in people management and service operations, with strong analytical and communication skills. This role offers opportunities for leadership development and engagement with senior stakeholders

Job Summary

  • This role offers the opportunity to lead a high-impact operations team ensuring business continuity and compliant procurement practices.
  • You will directly contribute to the mission by owning end-to-end SLA performance and acting as the primary escalation point for critical incidents.
  • The company empowers employees to learn and grow within a flexible environment that prioritizes well-being and inclusion.

Matching Summary

Match Score: 85

The Procurement Team Lead position at Manulife Financial Corporation is a hybrid role focused on leading a procurement operations team to enhance service delivery, compliance, and continuous improvement. The ideal candidate should have experience in people management and service operations, with strong analytical and communication skills. This role offers opportunities for leadership development and engagement with senior stakeholders.

Skills & Requirements

Must-have

  • 2+ years people management experience
  • SLA-driven performance management
  • procurement policy adherence
  • root cause analysis skills
  • operational reporting capabilities

Nice-to-have

  • experience with Ivalua or Fieldglass
  • global multi-region support exposure
  • change management experience
  • quality assurance framework background
  • enterprise shared services background

Key Requirements

  • Minimum 2 years people management experience
  • Bachelor's degree in Business or related discipline
  • Experience managing service operations and escalations

Work Rights

Not specified

Tailored Resume

Cover Letter