Etaily is seeking a Retail Key Account Specialist to manage client satisfaction and order processing, focusing on key accounts in a hybrid work environment. The ideal candidate should have a strong background in key account management and possess exceptional communication and negotiation skills
Job Summary
The Key Account Specialist is responsible for overall client satisfaction, processing orders, expediting work flow, and reviewing agreements for conformity to company policies.
Responsibilities include monitoring vendor portals, growing revenue by ensuring client satisfaction and identifying new business opportunities, and supervising account teams.
The role requires developing a thorough understanding of client needs, preparing customized solutions, and maintaining communication across departments to ensure vendor compliance.
Matching Summary
Match Score: 85
Etaily is seeking a Retail Key Account Specialist to manage client satisfaction and order processing, focusing on key accounts in a hybrid work environment. The ideal candidate should have a strong background in key account management and possess exceptional communication and negotiation skills.
Skills & Requirements
Must-have
Client satisfaction and retention
Order processing and coordination
Vendor portal monitoring
Revenue growth identification
B2B infrastructure knowledge
Nice-to-have
Professional brand representation
Customized solution development
Problem-solving skills
Building client rapport
Key Requirements
Bachelor's degree in business or related field
Proven key account management experience
Proficiency in Microsoft Office, Google Sheets, Canva
Ability to handle multiple client accounts
Strong negotiation and leadership skills
Exceptional customer service and communication skills