Gsa (front Office) At Ibis Navi Mumbai

Sofitel Brisbane Central

Navi Mumbai, India
On-site
Proficient and professional guest service
Meeting and exceeding guest expectations
Handling guest complaints and requests
Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations

Job Summary

  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.

Matching Summary

Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.

Skills & Requirements

Must-have

  • proficient and professional guest service
  • meeting and exceeding guest expectations
  • handling guest complaints and requests
  • co-ordination with all departments

Nice-to-have

  • helpful, professional, warm and friendly manner
  • maximize sales through product knowledge
  • familiar with property layout and safety

Key Requirements

  • Graduation / Diploma

Work Rights

Not specified

Tailored Resume

Cover Letter