Va Account Manager - Sondermind - Remote

SonderMind

Remote, US
Base: $80,000 - $90,000 py; bonus/equity: not spec...
Fully remote
5+ years customer success experience
2 years healthcare industry experience
Department of veteran affairs experience
SonderMind is seeking a Veteran Affairs Account Manager to serve as a primary liaison between the company and Veterans Affairs Medical Centers, ensuring high-quality mental healthcare for Veterans. The role is remote and focuses on building relationships, managing referrals, and improving operational efficiency within the Community Care Network. Ideal candidates should have extensive experience in customer success within healthcare and a strong understanding of the VA system

Matching Summary

Match Score: 85

SonderMind is seeking a Veteran Affairs Account Manager to serve as a primary liaison between the company and Veterans Affairs Medical Centers, ensuring high-quality mental healthcare for Veterans. The role is remote and focuses on building relationships, managing referrals, and improving operational efficiency within the Community Care Network. Ideal candidates should have extensive experience in customer success within healthcare and a strong understanding of the VA system.

Salary

Base: $80,000 - $90,000 per year; Bonus/Equity: Not specified; Benefits: Free therapy, medical/dental/vision, 401k matching, paid parental leave

Skills & Requirements

Must-have

  • 5+ years Customer Success experience
  • 2 years healthcare industry experience
  • Department of Veteran Affairs experience
  • Managing VAMC relationships
  • Navigating HSRM and PPMS systems

Nice-to-have

  • Personal experience with VA Community Care Network
  • Tactful management of hard conversations
  • Fast-paced environment adaptability
  • Cross-functional stakeholder alignment

Key Requirements

  • 5+ years in Customer Success or Account Management
  • 2+ years in healthcare Customer Success roles
  • Professional experience with Department of Veteran Affairs

Work Rights

Not specified

Tailored Resume

Cover Letter