The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit
Job Summary
The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit.
The PSC will be involved in admitting and discharging patients, reception duties and delivering customer service of a high standard.
Work for one of Australia’s leading hospital groups and enjoy excellent benefits including salary packaging and ongoing training and development opportunities.
Matching Summary
The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit.
Skills & Requirements
Must-have
admitting and discharging patients
reception duties
customer service of a high standard
patient confidentiality
prioritise ICU demands
competent computer skills
Microsoft Office applications
Nice-to-have
support fellow team members
professional development opportunities
focus on wellbeing initiatives
healthy work/life balance encouraged
Key Requirements
Competent computer skills, including Microsoft Office applications
Demonstrated ability to effectively work autonomously
Demonstrated ability to facilitate team outcomes in a multidisciplinary environment
Demonstrated ability to assist and support change and implement process improvements
Demonstrated ability to communicate effectively, with patients and staff at all levels
Demonstrated ability to utilise written and verbal communication skills in problem solving, conflict resolution, and negotiation
Demonstrated ability to prioritise tasks and meet deadlines
Demonstrates commitment to the Values and Health Care Philosophy of St Vincent’s Health Australia
Demonstrates commitment to ongoing education and professional development
Demonstrates commitment to Occupational Health and Safety and Quality Improvement Principles