Customer Service Engineer

MKS2 Technologies

Walla Walla, WA, United States
Base: $50,000 - $55,000; bonus/equity: not specifi...
On-site
Valid real id or passport required
Service now tool experience
Microsoft system center operations manager
MKS2 Technologies is seeking a Customer Service Engineer to support the Department of Veterans Affairs at the Jonathan M. Wainwright VA Medical Center in Walla Walla, WA. The role involves installation, maintenance, and troubleshooting of IT systems and requires a strong technical background along with effective communication skills

Job Summary

  • This position supports the Department of Veterans Affairs by analyzing problem areas and maintaining mission-critical networks.
  • The role requires performing installation, configuration, and troubleshooting of IT equipment while physically moving items up to 50 pounds.
  • Candidates must have a valid REAL ID or Passport and be available for occasional travel to support VA Surge requirements.

Matching Summary

Match Score: 85

MKS2 Technologies is seeking a Customer Service Engineer to support the Department of Veterans Affairs at the Jonathan M. Wainwright VA Medical Center in Walla Walla, WA. The role involves installation, maintenance, and troubleshooting of IT systems and requires a strong technical background along with effective communication skills.

Salary

Base: $50,000 - $55,000; Bonus/Equity: Not specified; Benefits: Full Gov't Benefits included

Skills & Requirements

Must-have

  • Valid REAL ID or Passport required
  • Service Now tool experience
  • Microsoft System Center Operations Manager
  • Physical lifting up to 50 pounds
  • Onsite work at VA Medical Center

Nice-to-have

  • Ability to work independently
  • Team collaboration skills
  • Scripting knowledge
  • Experience with McAfee tools

Key Requirements

  • 8+ years system administration experience
  • HS diploma or BS in Computer Science/Engineering
  • Valid REAL ID or Passport
  • Knowledge of debugging protocols
  • High volume/high availability system experience

Work Rights

Must have a valid REAL ID OR PASSPORT

Tailored Resume

Cover Letter