Dispatcher - Full Time - Varied Shifts - Center City
Jefferson Health
Philadelphia, Pennsylvania, United States
On-site
Monitoring emergency calls
Dispatching security and police
Real-time situational awareness
The Communications Dispatchers are responsible for monitoring incoming emergency calls, non-emergency public safety, facilities, and critical infrastructure calls, operational security situational awareness, information sharing, and dispatching security, police, and facilities staff to respond for calls for service
Job Summary
The Communications Dispatchers are responsible for monitoring incoming emergency calls, non-emergency public safety, facilities, and critical infrastructure calls, operational security situational awareness, information sharing, and dispatching security, police, and facilities staff to respond for calls for service.
Leveraging advanced technologies for physical security, critical infrastructure/systems, and public safety tools, the Public Safety Communications Dispatcher collects and provides “real-time” situational awareness information regarding potential/actual risks, acts of criminality, and emerging threats.
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits.
Matching Summary
The Communications Dispatchers are responsible for monitoring incoming emergency calls, non-emergency public safety, facilities, and critical infrastructure calls, operational security situational awareness, information sharing, and dispatching security, police, and facilities staff to respond for calls for service.
Skills & Requirements
Must-have
monitoring emergency calls
dispatching security and police
real-time situational awareness
operating CCTV and access control systems
working in high-stress environment
Nice-to-have
coordinating crisis communications
supporting operational security priorities
de-conflicting emergency management situations
Key Requirements
High school diploma or GED required
Must complete APCO International basic dispatch and security operations center communications training certification in 90 days
Must achieve National Incident Management Systems (NIMS) basic certifications in one year