Senior Consultant – Servicenow Financial Services Operations (fso)

West Monroe

Chicago, United States
A location not listed above: $121,600 - $143,000 u...
On-site
Servicenow fso module expertise
Financial services industry experience
Client delivery and solution development
Exhibit deep knowledge of ServiceNow Customer Service Management and Financial Services Operations modules and their application to financial services processes

Job Summary

  • Exhibit deep knowledge of ServiceNow Customer Service Management and Financial Services Operations modules and their application to financial services processes.
  • Identify opportunities for process improvements and automation, leveraging ServiceNow capabilities to optimize financial workflows and reduce operational inefficiencies.
  • Stay current with ServiceNow product updates, enhancements, and industry trends to provide cutting-edge solutions tailored to financial services clients.

Matching Summary

Exhibit deep knowledge of ServiceNow Customer Service Management and Financial Services Operations modules and their application to financial services processes.

Salary

A location not listed above: $121,600 - $143,000 USD; Seattle or Washington, D.C.: $127,800 - $150,200 USD; Los Angeles: $133,800 - $157,300 USD; New York City or San Francisco: $139,800 - $164,500 USD

Skills & Requirements

Must-have

  • ServiceNow FSO module expertise
  • financial services industry experience
  • client delivery and solution development
  • ServiceNow configuration and development
  • process improvement and automation

Nice-to-have

  • mentoring junior consultants
  • contributing to thought leadership
  • Agile methodologies experience

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years ServiceNow consulting experience
  • ServiceNow Certified Implementation Specialist – Customer Service Management
  • ServiceNow FSO Banking and Wealth Professional Suite Certification (preferred)
  • Hands-on configuration experience with ServiceNow CSM and FSO modules
  • Proficiency in developing integrations and working with APIs
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter