Technical troubleshooting with salesforce technologies
Fluent in english and one european language
Night shift availability
Salesforce is hiring experienced and passionate people to join our fast-growing Technical Support Team in Dublin
Job Summary
Salesforce is hiring experienced and passionate people to join our fast-growing Technical Support Team in Dublin.
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
When you join Salesforce, you’ll be limitless in all areas of your life with benefits and resources that support balance and accelerate your impact.
Matching Summary
Salesforce is hiring experienced and passionate people to join our fast-growing Technical Support Team in Dublin.
Skills & Requirements
Must-have
Technical troubleshooting with Salesforce technologies
Fluent in English and one European language
Night shift availability
Customer-facing technical support
Knowledge of programming languages and internet technologies
Effective communication skills
Nice-to-have
Experience with Salesforce certifications
Familiarity with Trailhead and CRM domain knowledge
Team collaboration and spirit
Proactive problem solving
Ability to create knowledge base articles
Key Requirements
Degree or Diploma in Computing/STEM or equivalent experience
Customer-facing experience
Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, or Perl
Knowledge of Internet development technologies and SQL
Fluent English plus one European language (Italian, French, Spanish, Dutch or Portuguese)