Ag Application Technical Communicator

Ziegler Rentals

Altoona, IA, US
Base: $30.88 to $38.60; bonus/equity: not specifie...
On-site
Agricultural equipment and solutions
Technical support requests
Mentoring and imparting technical knowledge
This position is responsible for resolving internal and external customer technical support requests related to Ziegler’s agricultural equipment and solutions

Job Summary

  • This position is responsible for resolving internal and external customer technical support requests related to Ziegler’s agricultural equipment and solutions.
  • The role will focus on mentoring and imparting technical knowledge, with an emphasis on agriculture application chassis and systems.
  • Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri.

Matching Summary

This position is responsible for resolving internal and external customer technical support requests related to Ziegler’s agricultural equipment and solutions.

Salary

Base: $30.88 to $38.60; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision and Life Insurance, PTO, 401(k) plan with company contribution and match, HSA, Disability Insurance, Paid Parental Leave & Funeral Leave, Fitness membership discount, Education Assistance

Skills & Requirements

Must-have

  • Agricultural equipment and solutions
  • Technical support requests
  • Mentoring and imparting technical knowledge
  • Agriculture application chassis and systems

Nice-to-have

  • Customer service and communication skills
  • Product problem management progression
  • Good computer skills

Key Requirements

  • High School Diploma or GED required
  • 2-year technical or 4-year bachelors degree preferred
  • 5+ years related experience
  • Intermediate industry knowledge is required
  • Able to travel up to 25% of time

Work Rights

Not specified

Tailored Resume

Cover Letter