Training Consultant

Caterpillar UK

Onsite
Developing and delivering training modules
Analyzing customer service performance data
Ensuring compliance with organizational policies
The role involves developing and delivering training modules to maintain and improve job skills for dealers and customer-facing employees

Job Summary

  • The role involves developing and delivering training modules to maintain and improve job skills for dealers and customer-facing employees.
  • Candidates will gather customer service performance data to measure the success of training programs and monitor return on investment.
  • This position requires working onsite five days a week and is part of Caterpillar's global team focused on building sustainable communities.

Matching Summary

The role involves developing and delivering training modules to maintain and improve job skills for dealers and customer-facing employees.

Skills & Requirements

Must-have

  • Developing and delivering training modules
  • Analyzing customer service performance data
  • Ensuring compliance with organizational policies

Nice-to-have

  • Customer focus and satisfaction alignment
  • Effective communication without technical jargon
  • Problem-solving and critical thinking skills

Key Requirements

  • Working knowledge of training operations and processes
  • Ability to analyze data and assess risks
  • Must be authorized to work in the UK (No visa sponsorship)

Work Rights

Must have right to work in UK; Visa sponsorship not available

Tailored Resume

Cover Letter