Customer Service Representative

Pet Palace Delaware

Delaware, OH, United States
Base: $12.00-$15.00ph doe; tips: + tips; benefits:...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Pet Palace Delaware is seeking a Customer Service Representative who is passionate about pets and skilled in providing outstanding customer service. The role involves interacting with pet owners, managing check-ins and check-outs, and maintaining a welcoming environment for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.00-$15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Pet Palace Delaware is seeking a Customer Service Representative who is passionate about pets and skilled in providing outstanding customer service. The role involves interacting with pet owners, managing check-ins and check-outs, and maintaining a welcoming environment for both pets and their owners.

Salary

Base: $12.00-$15.00/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards

Nice-to-have

  • part concierge, part chaos coordinator
  • elevate the love and lives of pet families
  • make pets feel at home

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter