Quality Specialist - Retail

COLEBROOK BOSSON & SAUNDERS Ltd

Multiple Locations
On-site
Analyze customer feedback
Drive quality corrective actions
Manage vendor compliance
Colebrook Bosson & Saunders Ltd is seeking a Quality Specialist for their retail division, a role focused on enhancing product quality through customer feedback analysis and vendor management. The ideal candidate will have a strong background in quality assurance and the ability to collaborate across departments to drive improvements

Job Summary

  • A Quality Specialist serves as a customer and quality champion for specific lines or areas of the retail business by analyzing customer feedback and connecting it to product and process opportunities in order to meet quality and business objectives.
  • This role is both vendor facing as well as Operational focused and supports and leads quality projects to ensure vendor compliance and overall performance to Miller Knoll Retails expectations.
  • This includes internal projects that focus on process improvements that drive value and overall cost savings to the bottom line.

Matching Summary

Match Score: 85

Colebrook Bosson & Saunders Ltd is seeking a Quality Specialist for their retail division, a role focused on enhancing product quality through customer feedback analysis and vendor management. The ideal candidate will have a strong background in quality assurance and the ability to collaborate across departments to drive improvements.

Skills & Requirements

Must-have

  • Analyze customer feedback
  • Drive quality corrective actions
  • Manage vendor compliance
  • Improve customer claim resolution
  • Conduct vendor quality reviews

Nice-to-have

  • Design for the good of humankind
  • Redefining modern for the 21st century
  • Support causes that align with values

Key Requirements

  • 3 years of practical experience
  • Proven understanding of Quality Assurance principles
  • Assess process concepts for improvement
  • Root cause analysis and drive results
  • Communicate effectively with diverse levels

Work Rights

Not specified

Tailored Resume

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