Member Experience Supervisor Full Time

BJ's Wholesale Club

Stoneham, MA, United States
Base: $20.50 - $25.63; bonus/equity: not specified...
Leadership and direction
Positive member service experience
Consistent execution of policies
BJ's Wholesale Club is powered by over 30,000 team members who make a real impact every day, offering a purpose-driven environment with opportunities for growth

Job Summary

  • BJ's Wholesale Club is powered by over 30,000 team members who make a real impact every day, offering a purpose-driven environment with opportunities for growth.
  • The Member Experience Supervisor is responsible for providing leadership, driving club performance, ensuring consistent execution of policies, and delivering a positive member service experience.
  • BJ's offers a comprehensive benefits package including weekly pay, free memberships, generous paid time off, flexible health benefits, a 401(k) with company match, and an Employee Stock Purchase Plan.

Matching Summary

BJ's Wholesale Club is powered by over 30,000 team members who make a real impact every day, offering a purpose-driven environment with opportunities for growth.

Salary

Base: $20.50 - $25.63; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Leadership and direction
  • Positive member service experience
  • Consistent execution of policies
  • Develop talent and team
  • Drive performance and profitability

Nice-to-have

  • Strategic thinking and data-driven decisions
  • Foster collaboration and trust
  • Promote ethical decision-making
  • Champion for growth

Key Requirements

  • 2 years customer service or sales experience
  • Basic computer knowledge (MS Word, MS Excel, Email)
  • High school diploma, college degree, and/or big box wholesale, retail, grocery and/or leadership experience preferred
  • Open shift availability required
  • At least 18 years of age
  • Must maintain all training and required certifications

Work Rights

Not specified

Tailored Resume

Cover Letter