Manager, International Benefits Operations

Justworks

Mexico City, Mexico
On-site
International benefits operations
Team leadership and development
Cross-functional partnerships
Manage, build, lead, and develop teams responsible for Justworks’ International Benefits, ensuring an incredible customer experience

Job Summary

  • Manage, build, lead, and develop teams responsible for Justworks’ International Benefits, ensuring an incredible customer experience.
  • Oversee day-to-day and long-term operations, including establishing KPIs, managing partner relationships, and ensuring global compliance.
  • Partner with Product and Engineering teams to improve systems, diagnose bugs, and deploy solutions that drive operational efficiencies and customer delight.

Matching Summary

Manage, build, lead, and develop teams responsible for Justworks’ International Benefits, ensuring an incredible customer experience.

Skills & Requirements

Must-have

  • International Benefits Operations
  • Team leadership and development
  • Cross-functional partnerships
  • Vendor management and negotiation
  • Global compliance requirements

Nice-to-have

  • Building inclusive environments
  • Problem-solving and learning
  • Data-driven insights
  • Entrepreneurial spirit

Key Requirements

  • 5+ years managing operational teams
  • Experience in high growth, technical, or start-up environment
  • Proven track record developing direct reports
  • Prior experience in Benefits Operations
  • Experience working on globally distributed teams
  • Project management experience
  • Ability to travel 25%

Work Rights

Not specified

Tailored Resume

Cover Letter