Service Desk Analyst

If Insurance

Grimstad, Norway
Hybrid
It support through calls, chat, face-to-face
Proactive ownership of customer requests
Excellent customer service skills
Your main responsibilities will be providing end-users in If with IT-support by resolving requests through different channels

Job Summary

  • Your main responsibilities will be providing end-users in If with IT-support by resolving requests through different channels.
  • If’s employees as well as it’s customers rely on that IT works, is modern and cost efficient.
  • An including work environment where everyone is welcome with career and development opportunities.

Matching Summary

Your main responsibilities will be providing end-users in If with IT-support by resolving requests through different channels.

Skills & Requirements

Must-have

  • IT support through calls, chat, face-to-face
  • Proactive ownership of customer requests
  • Excellent customer service skills
  • Workstations, infrastructure, applications experience
  • Communicate in Norwegian and English

Nice-to-have

  • Interest in new technologies
  • Curiosity and self-driven
  • Good colleague, reliable and helpful
  • Service minded and eager to learn

Key Requirements

  • IT education or high interest towards IT
  • Proven track record on workstations / IT infrastructure / applications
  • Ability to communicate good in Norwegian and in English

Work Rights

Not specified

Tailored Resume

Cover Letter