Regionaler Serviceverantwortlicher Im Kundendienst In Der Region Mitte - Rheinland-pfalz, Saarland Und Hessen (*)
Remeha GmbH
Mitte, Germany
Remote
Brand-spanning service escalations
Customer contact for complaints
Analysis of error causes
Remeha GmbH is seeking a Regional Service Manager for customer service in the regions of Rheinland-Pfalz, Saarland, and Hessen. The role involves managing service escalations, acting as a point of contact for wholesalers and craftsmen, and ensuring compliance with contractual laws, while also offering a range of attractive benefits
Job Summary
Handle brand-spanning service escalations across regions and act as the primary contact for wholesalers and tradespeople in complaint cases.
Analyze error causes, initiate corrective actions, and conduct customer visits to develop the market, while managing budget and reporting on key performance indicators.
Benefit from above-average compensation, special payments, company pension, flexible working hours, mobile work options, and a company car.
Matching Summary
Match Score: 85
Remeha GmbH is seeking a Regional Service Manager for customer service in the regions of Rheinland-Pfalz, Saarland, and Hessen. The role involves managing service escalations, acting as a point of contact for wholesalers and craftsmen, and ensuring compliance with contractual laws, while also offering a range of attractive benefits.