Handle complex travel and personal accident claims
Assess reserving for disablement and fatal accident claims
Identify and investigate suspect fraudulent claims
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AIG is seeking a Travel Complex Adjuster to handle and investigate complex claims related to travel, personal accident, and income protection, ensuring compliance with best practices and policy conditions. The ideal candidate should possess strong communication, time management, and problem-solving skills, with a focus on customer service and compliance.
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Job Summary
The role involves handling and investigating complex claims for Travel, Personal Accident, Cancer, and Income Protection within the A&H book of business.
Employees are expected to proactively identify suspect or fraudulent claims and act as a referral point for peers regarding Key Fraud Indicators.
AIG offers a comprehensive Total Rewards Program including health care, financial protection, wellbeing resources, and tuition reimbursement for eligible employees.
Matching Summary
Match Score: 75
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AIG is seeking a Travel Complex Adjuster to handle and investigate complex claims related to travel, personal accident, and income protection, ensuring compliance with best practices and policy conditions. The ideal candidate should possess strong communication, time management, and problem-solving skills, with a focus on customer service and compliance.
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Skills & Requirements
Must-have
Handle complex travel and personal accident claims
Assess reserving for disablement and fatal accident claims
Identify and investigate suspect fraudulent claims
Maintain compliance with best practice guidelines
Develop technical and soft skills for claims assessment
Nice-to-have
Strong verbal and written communication skills
Ability to problem solve and develop new ideas
Experience with Treating Customer Fairly standards
Proactive fraud management approach
Leadership in mentoring less experienced staff
Key Requirements
Strong knowledge of subject matter in claims handling
Negotiating skills and strong customer service abilities
Attention to detail and time management capabilities