Customer Service Representative - Blacktown

CBA (Commonwealth Bank)

Blacktown, Australia
Responding to customer transactional needs
Processing deposits and withdrawals
Assisting with cash/atm procedures
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Westpoint Marketown Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Responding to customer transactional needs
  • Processing deposits and withdrawals
  • Assisting with Cash/ATM procedures
  • Adhering to bank processes and procedures
  • Working in a busy retail environment

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • Arabic or Mandarin language skills

Key Requirements

  • Entry-level position in Banking
  • Must be available for predetermined roster
  • Requires completion of online assessment

Work Rights

Not specified

Tailored Resume

Cover Letter