Customer Service Representative

PLS

Carrollton, TX, United States
On-site
Superior customer service
Educate customers on products
Maintain quality standards
PLS is seeking a Customer Service Representative for its Carrollton, TX location. The role focuses on delivering exceptional customer service and educating clients on financial products while ensuring compliance with company standards

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative for its Carrollton, TX location. The role focuses on delivering exceptional customer service and educating clients on financial products while ensuring compliance with company standards.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain quality standards
  • comply with regulations
  • cash handling
  • point-of-sale system

Nice-to-have

  • English/Spanish bilingual
  • professional appearance
  • integrity and trust
  • teamwork

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours
  • Must be honest and have integrity
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

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