Front Office Supervisor - Sofitel Cairo Downtown Nile
Sofitel Cairo Downtown Nile
Cairo, Egypt
On-site
3-5 years front office operations experience
1 year supervisory role experience
Bachelor's degree in hospitality or business
Sofitel Cairo Downtown Nile is seeking a Front Office Supervisor to assist with guest check-in and check-out procedures, manage front desk staff, and ensure exceptional customer service. The ideal candidate will have a degree in Hospitality Management and 3-5 years of experience in front office operations, with a strong focus on accuracy and attention to detail
Job Summary
The role involves assisting guests with check-in and check-out procedures while coordinating with housekeeping and maintenance departments.
Candidates will be responsible for scheduling front desk staff, training new employees, and managing cash and credit card transactions.
Joining the Accor Group offers exclusive benefits, a supportive environment for career growth, and the opportunity to become a 'Heartist'.
Matching Summary
Match Score: 85
Sofitel Cairo Downtown Nile is seeking a Front Office Supervisor to assist with guest check-in and check-out procedures, manage front desk staff, and ensure exceptional customer service. The ideal candidate will have a degree in Hospitality Management and 3-5 years of experience in front office operations, with a strong focus on accuracy and attention to detail.
Skills & Requirements
Must-have
3-5 years front office operations experience
1 year supervisory role experience
Bachelor's degree in Hospitality or Business
Front office management software proficiency
Guest complaint resolution skills
Nice-to-have
Microsoft Office skills
Collaborative team environment
Detail-oriented communication style
Career growth mindset
Diversity and inclusion commitment
Key Requirements
Bachelor's degree in Hospitality Management or related field