Membership Specialist Ii

AAA (Automobile Club)

Coppell, TX, United States
Review member correspondence
Provide problem resolution
Analyze and process reports
Provide legendary service and contribute to Auto Club Enterprises (ACE) Membership growth by reviewing member correspondence, contacting members, and providing problem resolution

Job Summary

  • Provide legendary service and contribute to Auto Club Enterprises (ACE) Membership growth by reviewing member correspondence, contacting members, and providing problem resolution.
  • Utilize analytical skills to evaluate multiple sources of information and determine appropriate processing methods or resolutions while keying high volumes and updating membership systems.
  • Receive remarkable benefits including health coverage, 401(K) with company match and Pension, tuition assistance, and paid parental leave.

Matching Summary

Provide legendary service and contribute to Auto Club Enterprises (ACE) Membership growth by reviewing member correspondence, contacting members, and providing problem resolution.

Skills & Requirements

Must-have

  • Review member correspondence
  • Provide problem resolution
  • Analyze and process reports
  • Handle incoming and outbound calls
  • Key high volumes and update changes
  • Monitor system deliverables

Nice-to-have

  • Legendary service delivery
  • Contribute to membership growth
  • Teamwork and collaboration
  • Flexibility in work shifts
  • Embrace diversity and inclusion

Key Requirements

  • High School diploma/GED
  • Some college or equivalent experience
  • Knowledge of Microsoft Office software

Work Rights

Not specified

Tailored Resume

Cover Letter